Who we are
SonikBlu (“we”) runs this service. We decide how your personal data is used, and we answer for it under the Nigeria Data Protection Act, Ghana’s Data Protection Act and South Africa’s POPIA.
What we collect
Account details (name, email, and for artists, payout details), listening history, payment references and receipts, messages you send us, and basic device data. We use them to run the service, count charts, pay artists, keep accounts and payments safe, and answer you.
Why we’re allowed to
To provide the service you signed up for; to meet legal duties such as tax and payment records; for our legitimate interest in preventing fraud and fake streams; and with your consent where we ask for it, which you can withdraw at any time.
Who we share it with
Only with companies that help run SonikBlu, under contracts that limit what they can do with it:
- Vercel hosts the website and app.
- Paystack takes payments and sends artist payouts.
- Clerk runs sign-in and keeps your account secure.
- Anthropic powers the help assistant, which sees only what you type into it.
- Formspree delivers contact and partnership form messages to our inbox.
Some of them process data outside your country, including in the United States and the EU. Where they do, we rely on contracts and safeguards required by your country’s data protection law. We never sell your data and we don’t show third-party ads.
Payments and payouts
When you pay, your card or account details go to Paystack, not to SonikBlu. When you set up payouts, your bank or mobile money details are shared with Paystack so it can send your money. Paystack’s own privacy policy covers how it handles them.
On your phone
Downloads, settings and offline play logs are stored on your device. Offline plays sync when you reconnect. See Cookies and storage.
How long we keep it
Account data for as long as your account is open, and only as long as needed after you close it. Payment and payout records for as long as tax and financial law requires. Messages to support for as long as needed to resolve them.
Children
SonikBlu isn’t for children under 13. If you’re 13 to 17, you need a parent or guardian’s permission. If you believe a child under 13 has an account, tell us and we’ll delete it.
Your rights
You can ask to see, correct, export or delete your personal data, object to how we use it, or withdraw consent. You can also complain to your regulator: the Nigeria Data Protection Commission, Ghana’s Data Protection Commission, or South Africa’s Information Regulator.
Keeping it safe
Data is encrypted in transit, payment details never touch our servers, and access is limited to people who need it. If a breach puts your data at risk, we’ll tell you and the regulator as the law requires. See Security.
Changes
If we change this policy in a way that matters, we’ll tell you in the app before it takes effect.
Contact
Send privacy requests through the contact form (choose “Privacy request”). We reply within 30 days.