sonikblu

Policy

Payments and refunds

Last updated 10 November 2026

How you can pay

Card and bank transfer in Nigeria, Ghana and South Africa, plus mobile money in Ghana and instant EFT in South Africa. Prices are in naira, cedi and rand, with USD prices for fans abroad. Payments are processed by Paystack; SonikBlu never sees or stores your card number.

What every payment shows

Every tip, sale and fan-club pass ends with a receipt showing the amount, the 10% platform fee, what the artist receives, and the date they are paid.

Tips

Tips, including sprays in rooms, are final once sent.

Purchases

If a track or release you bought will not play, ask for a refund through the Help page within 14 days of buying it.

Fan-club passes

You can cancel a pass at any time. It stays active until the end of the period you paid for and is not renewed after that.

Credits

Credits can be spent on SonikBlu only. They cannot be withdrawn or exchanged for cash, and SonikBlu does not hold a stored-value wallet for you.

Fraud and chargebacks

Payments made with stolen details are reversed, and the money is taken back from the artist’s next payout. Accounts that misuse chargebacks can be suspended.

Artist payouts

Artists are paid every Friday for everything earned in the week before: to a bank account in all three countries, or to mobile money in Ghana. Payouts are sent through Paystack. See how payouts work.